Privacy Policy

Last Updated: January 17, 2026

Rialto Home Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Quote Requests: Name, phone number, email address, service address, and project details
• Business Applications: Business name, contact information, service categories, credentials, and business details
• Communications: Any information you provide when contacting us

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and general location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website or source

2. How We Use Your Information

We use the information we collect to:

• Connect you with Service Providers who can fulfill your service requests
• Process and manage business listing applications
• Communicate with you about your requests or inquiries
• Improve our website and services
• Send administrative information and updates
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

With Service Providers

When you submit a quote request, your contact information and project details are shared with relevant Service Providers in our directory so they can respond to your inquiry. By submitting a quote request, you consent to this sharing.

Third-Party Service Providers

We may share information with third parties that help us operate our service, including:

• Hosting and database providers (Supabase)
• Email service providers (Resend)
• SMS notification services (Twilio)
• Analytics providers

Legal Requirements

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Quote request data is retained for up to 2 years. Business listing information is retained for as long as the listing is active and for a reasonable period thereafter.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@rialtohomeservices.com.

6. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

7. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites, including Service Provider websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Rialto Home Services
Rialto, CA
Email: privacy@rialtohomeservices.com